Independency in daily activities

E-health interventions for people with a mental disability

The world is changing rapidly. New developments change our daily lives. Internet has become a commodity, communication has been digitalized and knowledge is now accessible with a couple of mouse clicks. We tap, swipe, app and tweet our way through modern life. 

But not everyone can keep up with this increasing accelerated evolution of life. For instance, People with mental disabilities experience the context we live in very different from you and me. These people are unable to read, to oversee the effects of their actions or memorize passwords and other access codes. To them, life did not only became faster, but also more complex. 

Caretakers have responded to these developments by intensifying their support or even completely taking over. This not only hurts the universal human need to experience ‘independence’ but it also does not comply with the new care-philosophy propagated in the Netherlands that replaces the welfare state with a society based on participation. 

Amerpoort commisionned Reframing Studio and E-hulp to develop three digital concepts to genuinely support people with intellectual disabilities while remaining independent in their everyday lives.

In the first phase of the project the future context is ‘framed’ with the insights derived from literature research, expert interviews and observational research. The analogy of a swimming pool illustrates this new framework, exposing four types of future behavior of the end-user. The three concepts are based on this new framework, each for a different quadrant.

Roetie is an application that supports people in improving existing routines and creating and practicing new ones. These routines make daily activities more predictable and understandable for the end-user. 

Stop & Go is an application that guides people through stressful, unexpected moments by helping them: first: to calm down and second: to come to action, based on their own preferences.

Denktank is a platform for people with an intellectual disability to ask questions to a network of people (‘thinkers’) who are willing to think along and answer these questions. This way, a bit of assistance is easy to give and receive. 

Health and Science
Project kick-off: 
June 2015
Project delivered: 
October 2015
Service Design
Project size: 
Project developers: 
Beatrijs Voorneman
Lotte Jacobse
Health and science
User testing
Design research
Interaction design
Media design
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