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How the Reframing method is helping the Amsterdam Economic Board to reimagine what welfare could be.

The promise for a reimagined meaning of welfare – one that values the social quality of life more broadly and diversely – has been on discussion tables for years. To make good on this question, the Amsterdam Economic Board (AEB) has asked Reframing Studio to guide a group of 25 stakeholders in reflecting on the quality of public life for a transformative future.

On a sunny spring day of June last year, our team met up with some of the region's most influential voices at ZOKU in Amsterdam. This was the last of four sessions that kicked off a much broader discussion on the purpose of social life, individual wellbeing, and urgent climate challenges. The centre of everybody's attention was a future frame, made of colourful papers taped to the floor; the results of a fast-paced design research pointing towards exciting opportunities for the region.

The regional approach of tomorrow

The Amsterdam Economic Board understands that interpreting the way in which people in the region will live in ten or twenty years from now is crucial to get a different outlook on issues related to welfare and prosperity. Therefore, it has taken the initiative with a group of 25 stakeholders to conduct Reframing research on the theme of prosperity and quality of life to gain insight on the citizens’ future behaviours, and to enable new ways of working together in the region.

The major, complex issues of the future require society to adapt and move along faster and faster. Demanding indeed for an unprecedented collaboration between sectors. This creates the opportunity to build new networks for tackling social challenges and to mirror the diversity of the world’s point of views into the leadership rooms. These conversations, and sessions – that bring a more varied palette of ideas – are an important contribution in support of the ongoing regional cultural transformation.

New identities, new norms, new expressions

Societal change can only be sustained when it can be embedded in culture. Or in other words, facilitating and supporting cultural transformation is key to initiating  effective innovation.

With this principle in mind, we began recognising three main components for cultural transformation within society and the metropole region: the people and their belief systems, the shared set of norms and attitudes, and the created artefacts and technological inventions.

We identified nine different ways people can give meaning to quality of life in the changing world of tomorrow. These are nine ways to empower people to form value and express welfare, depending on the type of resources people are entrusting upon. Once converted into design challenges, these can assist regional organisations in translating welfare and wellbeing into actionable initiatives.

​​So, how exactly can we encourage peoples’ expressions to be central in the definition of welfare?

First, we make sure to create space; emotional, physical, and mental space in the overcrowded society of tomorrow. It is easier said than done, and in our session in June 2023 it became clear how essential it is to first make sure to align on the values that will guide our designs before starting to ideate on possible solutions.

There was consensus among the stakeholders on many priorities set by the region, but fundamental concepts like a.o. ‘ownership, contribution, identity’ had different meanings for different groups.

After, and only after, having set shared understandings, it is possible to dive into the questions raised in the presented framework. And together explore possible answers to them: How can people find a sense of purpose in their contribution to society? Which new social roles are arising? How can alternative ways of growing personal identity can be recognised? What is the relationship with the act of making and the connection to new digital physicalities? What does the new form of ownership look like?

Refine the questions

We believe that there is more to be done. The future framework we sketched, opened to countless inspiring directions, facing us with the urgency of liberating society from old concepts of wealth and prosperity, while allowing us to express the full palette of what welfare entails. And with this urgency in mind, we continue developing sessions for the Amsterdam Economic Board, currently on the theme of Health and prevention, and exploring new ways of collaborating for the future of the region.

Costanza Milano

Want to know more about this project?

Reach out to designer and researcher Costanza Milano.

About Costanza
About Costanza
costanza@reframingstudio.com
costanza@reframingstudio.com
Reframing Studio

Reframing Studio is an independent innovation agency with over 25 years of experience. 

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